Learn how to Submit a Prior Authorization through the eviCore Web Portal

The eviCore healthcare (eviCore) web portal is the best way to request a prior authorization and to check the status of an existing request.

New or experienced users can get tips on using the eviCore portal by attending one of the sessions below. Registration is required, the training is free and lasts about one hour.

Training Dates and Times

Registration Instructions

1. Go to http://eviCore.webex.com/
2. From the menu icon (three horizontal lines under the eviCore logo), select WebEx Training.
3. Under Live Sessions, select the Upcoming tab. Choose the BCBS Web and Resource Training with the date and time you want to attend.
4. Select Register next to the session(s) you wish to attend.
5. Enter the registration information.

You’ll receive an e-mail confirming your registration. The email will have the toll-free phone number, meeting number, conference password and a link to the web portion of your session. Please keep the registration e-mail so you have the link to the WebEx conference and the call-in number.

If you can’t attend a session, you can get a copy of the presentation and other important documents on eviCore’s website .

If you have questions about the eviCore web portal, contact the Web Support team or call 1-800-646-0418 (Option 2). For other client or provider inquiries, email eviCore Client Services.

eviCore is a trademark of eviCore healthcare, LLC, formerly known as CareCore, an independent company that provides utilization review for select health care services on behalf of BCBS.

Blue Cross and Blue Shield of Oklahoma, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.